MEMO DETAILS:
At the request of Council, we will discuss MyVOP and some of the issues associated with posting comments. For some background, here are some MyVOP statistics. The first handout compares MyVOP complaints by departments from FY23 through March (yellow column) to FY24 through March. We've had an over 12% increase in items reported in FY24 as compared to FY23.
The second handout shows MyVOP issues by neighborhood. Notably, gated neighborhoods rarely use MyVOP.